Our aim is to provide healthcare globally to support the Alder Hey strategy – Today’s Child…Tomorrow’s Healthier Adult
Alder Hey has developed a premium quality 2nd Opinion Telehealth service. Our Experts can offer peer-to-peer consultations to clinicians across the globe. Through an integrated and bespoke platform, we can speak directly to the appointed clinician and can facilitate a link to the patient’s family if they cannot be present in the clinician’s office. This is done by downloading a free-of-charge app onto a mobile device.
The platform allows for the transfer of Electronic Patient Records and viewing of diagnostic imaging that will support the clinician to provide a diagnosis and ongoing healthcare and treatment with support from the experts at Alder Hey.
This reduces the need for expensive and often difficult overseas travel. The patient benefits from being treated in their own country with familiar surroundings and locally supported healthcare options.
We offer a high-speed interpreter service that is available for clinicians and patients that can be accessed at any time during the consultation with only a few minute’s notice.
For more information about the International 2nd Opinion Service please contact: [email protected]
This service is not available in the US and Canada.
A brief case study
Alder Hey – Compassion above all – a success story of international Telemedicine in treating a rare and serious condition.
In January 2021, one of Alder Hey’s paediatric surgeons received an email from a Gulf Embassy in London requesting an urgent second opinion on a sick baby who was only six months old. The baby who was born preterm had a serious condition called short gut syndrome.
The surgeon (an international expert in the field of short bowel syndrome) provided a prompt second opinion.
Alder Hey Children’s Hospital Executive Management approved the transfer of the baby to England to be treated at Alder Hey within a few days of the request.
Unfortunately, due to the COVID pandemic, the baby could not be transferred.
Alder Hey’s expert immediately got in touch directly with the doctors looking after the baby in the home country. Through regular video calls, expertise was shared with the wonderful home team who did a brilliant job and the baby was finally discharged home safely without any need to travel to the UK – saving the parents, the child and the home country the expenses and stress of travelling in addition with sharing the expertise with the home team.
This has since evolved into regular video conferences with the home team to discuss similar babies and children.