Contact Us

You can call our switchboard with general enquiries and to be connected to departments or services.

Our phone number is 0151 228 4811.

Please note some calls to Alder Hey are recorded for quality and training purposes.

Finding us

• The Emergency Department entrance is on Eaton Road (L12 2AP on sat navs)
• The main entrance and multi-storey car park is on East Prescot Road (L14 5AB on sat navs)

Questions about appointments

• Outpatients – call the Appointment Centre on 0151 252 5358 or request an appointment change using our online form
• Contacting other departments – call switchboard on 0151 228 4811 or check your appointment letter for a phone number

You can also...

• Contact our PALS team or make a complaint

• Leave general feedback by taking our survey. The Friends and Family Test is a national NHS survey and results will be available on the NHS Choices website.

• Speak to the Press Office - for media, filming and photography requests

• Speak to the Alder Hey Children's Charity

• Access your child's medical records

• Make a Freedom of Information request