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8th Jul 2020
“Staff continued to respond compassionately to help and support children.”
Alder Hey has once again been rated as ‘Outstanding’ for caring and ‘Good’ overall following a recent inspection by the Care Quality Commission.
The CQC visited the Trust in January and February 2020, inspecting seven of our core services and reviewing leadership through a ‘Well Led’ inspection.
All the services inspected were rated as ‘Good’ and the inspectors particularly highlighted examples of outstanding practice in surgical, end of life, outpatient services and CAMHS.
Louise Shepherd, Chief Executive of Alder Hey said; “We are pleased with the findings of the CQC Report and are delighted to once again be rated as ‘Outstanding’ for caring. This achievement is testament to the remarkable dedication of our staff who continue to provide the very best care possible to our children and their families.”
The CQC highlighted many examples of outstanding care and innovation drawn from across every service inspected.
Some of the highlights within the report included:
“We saw evidence that people were truly respected and valued as individuals and were empowered as partners in their care.”
“We noted improvement in the leadership and culture, which were used to drive and improve the delivery of high quality person-centred care.”
“Children were respected and valued as individuals and were partners in their care. Staff were fully committed to working in partnership with people.”
“There was a person-centred culture within services and children’s’ needs were valued by staff. There was positive feedback from children and their relatives.”
The CQC did also highlight some areas for improvement. We welcomed this feedback and addressed some of it at the time of the inspection. We will continue to implement any additional recommendations in the report, the full version of which can be viewed here.
Alder Hey Children's Charity