Complaints Feedback

Alder Hey Children's Charity

• Home
• Your Stay

  • Your Stay

  • Before You Visit

    • Before You Visit

    • Getting to Alder Hey Children's Hospital
    • Getting to Sunflower House
    • Getting to our community sites
    • What to bring
    • Change your appointment
  • When You Arrive

    • When You Arrive

    • Our atrium
    • Getting around
  • While You're Here

    • While You're Here

    • Your ward
    • Outpatients
    • Having surgery
    • Pharmacy
    • Spiritual care
    • Alder Hey arts
    • Facilities at Alder Hey
    • Local facilities
    • Ronald McDonald House
  • Share Your Feedback

    • Share Your Feedback

    • Messages of thanks
    • PALS - for queries and concerns
    • Complaints
  • Helpful Information for Young People
  • Other Information

    • Other Information

    • Patient information leaflets
    • Duty of candour
    • Overseas visitors
    • Subject access requests
    • Visitors and relatives charter
    • Alder Hey consent policy
    • Equality and diversity
    • Patient Initiated Follow Up (PIFU)
    • Veteran Aware Trust
• Our Services
• A Healthier Future

  • A Healthier Future

  • Alder Hey in the Park

    • Alder Hey in the Park

    • Our Hospital
    • Our Institute in the Park
    • Our Clinical Research Facility
    • Our Innovation Hub
    • The Catkin Centre
    • Sunflower House
    • Our Alder Centre
  • Springfield Park

    • Springfield Park

    • Your latest Community Newsletter
    • Community Drop-in Day: 18th March 2023
    • Catkin Demolition Begins
    • New play area works set to start soon!
    • MUGA Update
    • Health Campus Development
  • The Department of International Child Health
  • Our Green Plan
  • Growing in Partnership

    • Growing in Partnership

    • Our Partners
    • Neonatal Care
    • Congenital Heart Network
    • Major Trauma Centre
  • Groundbreaking Research

    • Groundbreaking Research

    • Children & young people at the heart
    • Institute in the Park
    • NIHR Alder Hey Clinical Research Facility
    • Children's Nursing Research Unit
    • Paediatric Medicines Research Unit
    • Better, Safer Medicines
    • Infection
    • Rheumatic Disorders
    • Cancer Treatment
    • Research Clinics
    • Future Researchers
    • Commercial Research Unit
  • Pioneering Innovation
  • Non-Medical Education

    • Non-Medical Education

    • Alder Hey Academy

      • Alder Hey Academy

      • Apprenticeships
    • Paediatric Training
  • Strong Foundations

    • Strong Foundations

    • Outstanding Care
    • Best People
• Our People

  • Our People

  • Patient referrals
  • A Face Like Mine
• Join Us

  • Join Us

  • Work at Alder Hey

    • Work at Alder Hey

    • Current vacancies
    • Nursing
    • Moving to Liverpool
    • Clinical work placements
    • Our recruitment process
    • Work Experience
  • Volunteering
  • Become a Governor
  • Become a Member
  • Join Our Forum

    • Join Our Forum

    • The Forum @ Alder Hey application form
  • Support Our Charity