CAMHS Crisis Care Team - Information for Professionals

CAMHS Crisis Care Team - Information for Professionals

The Crisis Care Team operates 7 days a week, 8am to 8pm Monday to Friday, and 10am to 4pm on Saturday, Sunday, and all Bank Holidays.

The Crisis Care Team will be offering advice, consultation, and direct intervention to Children/Young People aged 0-18 years. Families, Children/Young people, and carers can now contact the team during our operational hours on 0151 293 3577, and professionals can contact us by calling 0151 282 4724 (Extension 4724, if calling from inside the hospital or other CAMHS Community teams).

As well as operating a crisis line, we will also provide the following functions:

  • We will offer urgent next day mental health assessments, when this has been identified following an initial triage, and this is the most helpful intervention for the Child/Young Person.
  • We will continue to offer ward-based assessments of Children/Young people who have been admitted to hospital in an emergency, either for treatment following an episode of self-harm, or for their safety. We will endeavour see all Children/Young People, with the person who holds parental responsibility the same day we receive a referral from ward based medics or other health professional.
  • We will continue to provide the Single Point of Access function for Liverpool FRESH CAMHS and Sefton CAMHS, with no change to the existing pathway for referring agencies.

Young People aged 16 to 18 are supported by Alder Hey CAMHS Service in crisis care and talking therapies; however more urgent/emergency mental health presentations are assessed by our colleagues in Mersey Care.


Alder Hey Children's Charity
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