Contact Us | Press Office | About Us | International | Academy | Donate
No matter how busy our Emergency Department is, the most seriously ill and injured patients will always be seen immediately. But if you attend our Emergency Department and your case is deemed clinically to be a non-emergency issue, you will instead be supported to access an alternative, more appropriate service when safe to do so. Click here for more information.
When visiting our Emergency Department, the below safety measures will be in place.
The below is an indicator of our live Emergency Department status. This data is updated periodically, and is designed to give an indication of how busy the department is. *Waiting times are subject to change.*
Our Emergency Department is currently experiencing normal levels of activity. Waiting time is approx. 0-2 hours.
Everyone who comes to Alder Hey's Emergency Department is triaged on arrival, so patients can be seen in order of priority.
We understand that long waits can be frustrating, however it means that the children going ahead are more unwell, even if that isn’t always visible.
Some of the sickest children come directly through another entrance and you may not be aware of their arrival in the department.
We designate arrivals into one of the below categories, which has an influence on wait times:
Sadly, we are unable to help with in following circumstances:
*Please note* - we will not tolerate any form of abuse towards our staff.
Please note, we can only offer treatment to young people under the age of 16, after which they will need to attend an adult Emergency department. You can find your nearest Adult A&E service on the NHS choices website.
Our Emergency Department has a dedicated entrance at Alder Hey in the Park.
To access the Emergency Department by car, enter the hospital site from the Eaton Road entrance where there is a short stay car park and drop-off facility. For sat-navs, the post code to use is L12 2AP.
Please note, we can only offer treatment to young people under the age of 16, after which they will need to attend an adult Emergency department. You can find your nearest Adult A&E service on the NHS Choices website.
Alder Hey Children's Charity